Shipping, Return and Refund Policy

Our goal is to ensure your complete satisfaction with your purchase from the day you place an order to the day you receive the order and beyond that day too.

Shipping

All orders are shipped within 48 hours Monday - Friday 8am - 5pm via USPS only..

The rate charged for the shipping of your order is based on the weight and your location. Before the final checkout page you will be shown what the cost of shipping will be along with a sales tax for Florida resident.

Return

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of your purchase.

1. Please email info@cubiciti.com to request a refund and we will assign you a Return Authorization Number (RMA) and the return address.

2. Include in your package a signed letter stating the reason for your return, the original receipt and the RMA number.

Refund

Refunds for items returned within 15 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for defective craftsmanship, damaged order or missing items must be received within 2 business days of receipt of package.

Shipping fees are NOT refundable under any circumstance.

 

If you have any further questions please email info@cubiciti.com. Thank you.

 

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